F.A.Q's

We're here to help. If you still have a question after reading these FAQ's don't hesitate to get in touch at info@meccacoffee.com.au

Can I change my subscription?

At the moment, the best way to change your subscription is to cancel the current one, and take out a new one. Feel free to get in touch if we can assist you with this.

How do I update my payment details?

Simply click the 'Profile' link in the menu (or click here), then go to 'Subscriptions', and click 'Update Payment Details'

How do I update my address?

Simply click the 'Profile' link in the menu (or click here), then go to 'Update Details'.

What coffee do I get with a Single Origin subscription?

Our roasting team chooses a coffee each week to ensure you get to taste our full rotation of single origin coffees.

How do I pause my subscription?

Simply click the 'Profile' link in the menu (or click here), then go to 'Subscriptions', and click 'Pause Subscription'

How do I cancel my subscription?

Simply click the 'Profile' link in the menu (or click here), then go to 'Subscriptions', and click 'Cancel subscription'

How long does shipping take?

By default, we despatch all coffee using Australia Post's standard shipping service. If you need your coffee faster, contact orders@meccacoffee.com.au. You can find Australia Post's shipping time estimates here.

Can I change my address after ordering?

It depends. Get in touch ASAP and as long as the order hasn't been sent yet, we should be able to help you out. Once Australia Post has picked up the order, there is nothing we can do to update the address.

Do you provide tracking information?

Yes! After placing your order, you will receive tracking information within 24 hours.

Shipping on Public Holidays.


All Mecca Coffee venues are closed on public holidays so your order will be despatched the following business day.

Which Blend is best for me?

If you drink your coffee with milk, chances are one of our blends is the right coffee for you. Our tasting notes should give you a pretty good idea of the flavour profile, but don't hesitate to get in touch if you can't decide!

What is single origin coffee?

Single origin coffee can be traced back to a specific processing station, and sometimes to an individual farmer. It is not blended with coffee from other regions.

Do you offer filter and espresso roast profiles?

We roast all single origin coffee as an omni-roast. It is suitable for both espresso and filter coffee.